While playing in any online casino, you may experience various issues regarding the quality of service or the different aspects of the casino operations. Our support team is assigned to resolve any appearing matters in your favour quickly!

However, if you are not satisfied with our service, you always can leave a complaint directly to RedStar management by sending an email to You will receive an answer within 72 hours.

Also, you can send a complaint to our licensing authority or independent websites:

  • Curaçao Gaming Authority

  • AskGamblers: AskGamblers Casino Complaints Service.

  • ThePogg: RedStar Casino is covered by ThePOGG Deposit Guarantee

  • has one of the largest casino forum communities with over 348 casino representatives on board where you can talk directly with an employee working for the casino. The rep will try to resolve your query or complaint fast and efficiently. If you need to speak directly with a casino rep for RedStar Casino, please visit LCB's direct casino support thread.