While playing in any online casino you may experience various issues regarding quality of service or the various aspects of the casino operations. Our support team is assigned to quickly resolve any appearing issues in your favor!

However, if you are not satisfied with our service you always have the possibility to leave a complaint directly to RedStar management by sending email to You will receive an answer within 72 hours.

Also you can send a complaint to our licensing authority on or to independent websites:

  • AskGamblers: AskGamblers Casino Complaints Service.
  • ThePogg: RedStar Casino is covered by ThePOGG Deposit Guarantee
  • has one of the largest casino forum communities with over 348 casino representatives on board where you can talk directly with an employee working for the casino. The rep will try resolve your query or complaint fast and efficiently. If you need to talk directly with a casino rep for RedStar Casino please visit LCB's direct casino support thread.