Terms and Conditions of Use
April 2, 2022
IMPORTANT - READ CAREFULLY BEFORE ACCEPTING THIS AGREEMENT, THEN PRINT AND STORE ALONG WITH ALL TRANSACTION DATA, GAME RULES AND PAYMENT METHODS RELEVANT TO YOUR USE OF THE SITE.
These terms and conditions constitute a legally binding agreement ("Agreement") between (A) you, the end-user, (B) Vereker Limited, and (C) RSP Entertainment group of companies. The group includes Vereker Limited, registration number HE164477, 82 Georgiou Griva Digeni, Stephanie House, office 101, Cyprus, 3101, and RSP Entertainment N.V., registration number 101703, located at Abraham Mendez Chumaceiro Boulevard 50, Curacao, each of its officers, directors, agents, employees, consultants, suppliers, vendors and affiliated companies (collectively "Company"). Company is licensed and authorized by the Government of the Netherlands Antilles and operates under the Authority of Master Licensing and Hosting provider Cyberluck Curaçao N.V. as an Information Provider legally authorized to conduct online gaming operations.
Vereker Limited is a service provider for RSP Entertainment for payment processing support, banking services, including bank deposits, payments and all supported payment solutions, including Skrill and Neteller.
1. Applicability of Terms and Conditions and Risk acceptance.
By clicking on the "Yes" or "I Agree" button, you represent and warrant that you fully understand and agree to comply with all of the following terms and conditions (including all posted guidelines or rules applicable to our service which guidelines and rules are hereby incorporated into this Agreement). Failure to abide by these terms and conditions may result in disqualification, account closure, forfeiture of funds and/or legal action against you.
By registering and accepting the terms of this Agreement, you agree that you participate in the games for your discretion and risk.
If you have any questions about these terms and conditions, we encourage you to seek independent counsel before clicking on the "Yes" or "I Agree" button.
2. Registration and the Games.
To play at RedStar, you will need to first register for an Account ("Account") by choosing a unique Account Name and password and entering other information such as your first and last name, address, email and telephone number. You agree to provide only accurate and current information, and you further agree to update this information as necessary to keep it accurate and current. By registering at RedStar, you will be able to access both play money games ("Play Money Games" or "Play for Free Games") and real money games ("Real Money Games" or "Play for Real Money Games") collectively the RedStar games ("Games"). The website doesn't allow registrations from Aruba, Australia, Bonaire, Curacao, Cyprus, France, Germany, Hong Kong, Iran, Iraq, Lithuania, Netherlands, Poland, Saba, Spain, St Maarten, Statia, Sweden, U.S.A or the U.S.A dependencies, United Kingdom. We reserve the right to refuse customers from any other countries over and above the aforementioned jurisdictions at our own discretion.
3. Rules and Procedures of the Games.
The Games will be played according to generally accepted rules and procedures set out on the RedStar websites, which are expressly incorporated herein by reference.
4. Limited Use.
You agree to keep your Account information secret and confidential and not allow anyone else to use it. No purchase is necessary to play the Play Money Games, and you may play the Play Money Games without betting money. Any participation in the Games is at your sole option, discretion and risk. You acknowledge that you do not find the Games or RedStar offensive, objectionable, unfair, or indecent by playing the Games. Any other entrance, access, or use of RedStar websites is strictly prohibited.
5. The legality of Participation in Games.
You may only participate in the Games if you are over 18 years of age, and it is legal for you to do so according to the laws that apply in the jurisdiction from where you are connecting. You understand and accept that Company is unable to provide you with any legal advice or assurances and that it is your sole responsibility to ensure that at all times you comply with the laws that govern you and that you have an absolute legal right to play the Games. Participation in the Games is void for whomever and/or wherever prohibited by law. RedStar does not accept real money players from the USA, Cyprus, France, the United Kingdom. Additional restrictions could be applied per different game types (i.e. casino, poker, betting) for countries where gambling is controlled or prohibited.
At RedStar, the functionaries, former and current professional athletes or any/other persons who have a direct or indirect bearing on the sports events are not allowed to make bets. The same refers to the relatives of these persons. Otherwise, RedStar reserves the right to cancel the winnings of the calculated bets and refuse to provide further services on a unilateral basis.
Additional restrictions on participation in games
All iPoker games are not available in the following countries and territories: American Samoa, Australia, Belarus, Belgium, Bulgaria, Columbia, Cyprus, Czech Republic, Estonia, France, Great Britain, Greece, Guam, Hong Kong, Israel, Italy, Latvia, Lithuania, Macau, Myanmar, Netherlands Antilles, Northern Mariana Islands, Philippines, Poland, Portugal, Puerto Rico, Romania, Singapore, Spain, Sweden, Switzerland, Turkey, U.S. Virgin Islands, the United Kingdom, US Minor Outlying Islands, the USA and its territories.
All Microgaming games are not available in the following countries and territories: Australia, Belarus, Bulgaria, Christmas Island, Cocos (Keeling) Islands, Colombia, Croatia, Denmark, Estonia, France, France, Metropolitan, French Guiana, French Polynesia, French Southern Territories, Guadeloupe, Heard and Mc Donald Islands, Hong Kong, Italy, Latvia, Lithuania, Martinique, Netherlands, Norfolk Island, Ontario (Canada), Philippines, Portugal, Reunion, Romania, Russia, Singapore, South Africa, Spain, Sweden, Taiwan, United Kingdom, United States.
All Microgaming Jackpot games and Jackpot payouts are not available in the following countries: Russia, Belarus (Ancient Fortunes: Poseidon WowPot! Megaways, Queen of Alexandria Wowpot, Sherlock and Moriarty Wowpot, Juicy Joker Mega Moolah, Major Millions, Treasure Nile, CashSplash 5 Reel, Mega Moolah, Mega Moolah Goddess, Wheel of Wishes, Atlantean Treasures Mega Moolah, Book of Atem WOWPOT, Absolootly Mad: Mega Moolah, Sisters of Oz WOWPOT, Fortunium Gold Mega Moolah, African Legends, Sisters of Oz Jackpots).
All NetEnt games are not available in the following countries and territories: Afghanistan, Albania, Algeria, Angola, Australia, Belgium, Bulgaria, Cambodia, Canada, The Czech Republic, Denmark, Ecuador, Estonia, France, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Italy, Kuwait, Lao, Latvia, Lithuania, Mexico, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Portugal, Romania, Serbia, Serbia, Singapore, South Korea, Spain, Sudan, Sweden, Syria, Taiwan, Uganda, the United Kingdom, the United States, Yemen, Zimbabwe.
Guns & Roses, Jimi Hendrix & Motörhead games by NetEnt are not available in the following countries: Afghanistan, Albania, Algeria, Angola, Australia, Azerbaijan, Belgium, Bulgaria, Cambodia, Canada, China, Denmark, Ecuador, Estonia, France, Guyana, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Italy, Kuwait, Lao, Latvia, Lithuania, Malaysia, Mexico, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Portugal, Qatar, Romania, Russia, Singapore, South Korea, Spain, Sudan, Syria, Taiwan, Thailand, Tunisia, Turkey, Uganda, Ukraine, the United Kingdom, the United States of America, Yemen, Zimbabwe.
Universal Monsters (Frankenstein, the Bride of Frankenstein, Dracula, The Mummy, The Wolf Man, Creature from the Black Lagoon and The Invisible Man) games by NetEnt are only available in the following countries: Andorra, Armenia, Austria, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Bulgaria, Croatia, Cyprus, Czech Republic, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Peru, Poland, Russia, San Marino, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Turkey, Ukraine.
6. Artificial Intelligence.
We are committed to detecting and preventing software programs that are designed to enable artificial intelligence to play on our site. Such programs are often designed to send information about cards or players to an external program. Information sent to an outside program is not permitted. The Company will take measures to prevent and detect the use of such programs using methods including but not limited to screen scraping or to read the list of currently running programs on a player's computer.
All material on RedStar websites, including but not limited to images, pictures, graphics, photographs, animations, videos, music, audio, text, and the Games, belongs to the Company or an affiliated entity of the Company and is protected by copyright law. Accordingly, you obtain no right to use such terms, graphics, text, concepts or methodologies, by using RedStar and the materials contained therein and/or herein.
You may install and use the computer programs ("Software") available from RedStar websites on a hard disk or other storage device and make backup copies of the software, provided that such use and backup copying is only for your personal use for participating in the Games following this Agreement, and further, that such installation and use is made through a computer of which you are the primary user. The software is owned by Company and/or its licensors, and its structure, organization and code are the valuable trade secrets of the Company and its licensors. The software is protected by copyright law and International Treaty provisions, and you obtain no rights to the software except to use it following this Agreement. You are strictly prohibited from and agree not to modify, adapt, translate, reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the software or any part thereof or to create, publish or distribute derivative works from the software. The software is licensed and distributed by Company solely to enable end-users of the software to utilize the Games fully. You may use the software for online play only on Company's servers. You agree not to create or provide any means (including, without limitation, emulators) through which the software may be used by others, except for your use to play online via Company's servers. You agree that the software will not be shipped, transferred or exported into any country or used in any manner prohibited by applicable laws, restrictions or regulations.
10. Shared Games, Table and Database Platform.
The Company reserves the right to run and utilize a shared table, server and database platform ("Shared Game/Table Platform"), which enables players from RedStar to play with players coming into the games, tables and tournaments from other sites and brands to the same Shared Game/Table Platform so that the players may be pooled into common game/tables regardless of which site or brand they may have entered from. In such event, you agree that you may be pooled into these common game/tables, at Company's sole discretion, and that to the extent that you breach the terms and conditions of one site or brand, Company may have you blocked, in part or full, from the entire system so that you may not play through any site or brand. Further, your play patterns, personal data, depositing limits and history may be calculated and shared across the system to counter fraud, over-depositing and other matters, as Company shall decide at its sole discretion.
11. Electronic Service Provider.
As stated, to play the Real Money Games, you will be required to financially transact with us, i.e., to send and receive money with us. Accordingly, the Company reserves the right to subcontract and use third-party payment processors and/or financial institutions ("Electronic Service Providers" or "ESPs") to process such financial transactions. In furtherance of such processing, you irrevocably authorize us, as necessary, to instruct such ESPs to handle Account deposits and cashouts from your Account, and you irrevocably agree that Company may give such instructions on your behalf. Further, you agree to be bound by the terms and conditions of use of each applicable ESP, and in case of conflict between this Agreement and the ESP's terms and conditions, then this Agreement shall prevail.
12. Security Checks, Review and Releases.
To maintain a high level of security, Company reserves the right to conduct a security review at any time to validate your identity, verify your financial transactions, and further document your consent to this Agreement. As such, you authorize our agents and us to make any inquiries with any third party they and we consider necessary to validate the information you provide to us. This may include ordering a credit report and/or otherwise verifying the information against third party databases. In addition, to facilitate these security checks, you agree to provide such identification or other information or documentation as Company deems necessary in its unfettered discretion. If you fail to comply with any security request, Company reserves the right to void your Account. We will notify you of such verification requests by electronic mail. Account Balances will be forfeited if you do not sign and return any required affidavit of identity and eligibility, the release of liability, and/or publicity authorization.
13. Abandonment of Account Balance.
The Company reserves the right to cancel your RedStar Account for any justifiable reason whatsoever at any time without notice to you. If you do not access your RedStar Account by "logging in" to your Account by using your Account Name and password for a period of three hundred and sixty (360) days, your Account will be closed, and the entire Account Balance will be deemed abandoned and forfeited; provided, however, such requirement for log-in and entry is not and does not constitute any requirement whatsoever for you to play any Game, deposit funds or participate in any activity at Red Star other than logging in. For the avoidance of doubt, according to this section, the Company may also close any Account with any ESP you have.
14. Forfeiture, Account Closure and Confiscation.
Company reserves the right, in its unfettered discretion, to void any winnings and confiscate any balance in your RedStar Account (and any ESP Account or Company related Account including other websites and casinos owned or operated by Company) in any of the following circumstances:
- If you have more than one active Account at RedStar;
- If the name on your RedStar Account registration does not match the name on the credit card(s) or other payment accounts used to make purchases at RedStar;
- If you participate in a RedStar promotion and withdraw before fulfilling the requirements of that particular promotion;
- If you provide incorrect or misleading registration information;
- If you are not of legal age;
- If you connect from a jurisdiction where participation in the Games is prohibited by law;
- If you have "charged back" or denied any of the purchases or deposits that you made to your Account;
- If you are found cheating or attempting to cheat, or if Company determines that you have employed or made use of a system (including machines, computers, software or other automated systems) designed specifically to defeat the system or you are found to have colluded or attempted to collude with other players of RedStar to defraud the Company; "Wong" and Hi-Lo Card Counting technique (or combination of both) is strictly prohibited in table casino games. If a player is caught in this kind of activity, his Account will be blocked, and all winnings will be nullified. In addition, casino administration and providers are performing special integrity checks and preparing a report confirming this kind of activity.
- If you have allowed or permitted (intentionally or unintentionally) someone else to use your Account;
- If you fail to comply with any of the terms and conditions outlined in this Agreement; OR
- If Company should become aware that you have played at any other online gaming site under any of the circumstances set out above.
15. Disclosure to Third Parties.
You agree to keep your Account secret and confidential and not allow anyone else to use it. If you intentionally or unintentionally, directly or indirectly, disclose your Account Name and password to another person, and such disclosure results in a third party participating in the Games using your Account Name and password, such participation shall be valid. You will not be refunded any resulting losses at RedStar, regardless of whether or not the third party had your consent or not. The Company shall not be required to maintain Account Names or passwords if you misplace, forget, lose, or otherwise cannot enter RedStar because of anything other than the Company's error.
You cannot transfer, sell, or pledge Your Account to another person. This prohibition includes the transfer of any assets of value of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights and/or claims in connection with these assets, legal, commercial, or otherwise. The prohibition on said transfers also includes however is not limited to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation and/or association in any way shape or form.
You agree to hold Company, its employees, officers, directors, licensees, licensors, affiliates, and subsidiaries harmless and further agree to fully indemnify them from all costs, expenses, liabilities and damages whatsoever that may arise as a result of your entry, use, or reuse of RedStar, participation in the Games, or acceptance of any cash payoff.
17. Suspension, Modification, Removal and Addition of Games.
The Company reserves the right to suspend, modify, remove and/or add any Game at its sole discretion and without notice. In the event of such suspension, modification, removal or addition of any Game for any reason, Company will not be liable.
18. Abusive or Offensive Language.
The RedStar or Сompany staff will not tolerate abusive or offensive language. Any violation of this policy will result in a suspension of playing privileges or other action required by the Company to ensure compliance.
19. Disclosure of Fraudulent Activities.
If, in Company's sole determination, you are found to have cheated or attempted to defraud the Games, RedStar or Company in any way including but not limited to game manipulation or payment fraud, or if you make untrue and/or malicious comments about Company's operation in any media or forum, Company reserves the right to publicize your actions together with your identity and email address, as well as to circulate this information to other online gaming sites, banks, credit card companies, and appropriate agencies. Further, Company may close any Accounts and forfeit account balances that you have at RedStar or any other Company website, casino and/or business.
20. No warranties and limited liability.
Your access to RedStar, download of the software and participation in the games is at your sole option, discretion and risk. The Company shall not be liable for computer malfunctions or attempts by you to participate in the game by methods, means, or ways not intended. RedStar, the games, and the software are provided to you "as is," without warranty of any kind, either express or implied. The Company does not warrant the functions contained in RedStar websites, the games, or the software will meet your requirements, nor that their operations will be uninterrupted or error-free. The entire risk of using, quality and performance of RedStar, the games and the software lies with you. The Company's maximum liability to you or any third party arising out of this Agreement or your use of RedStar services, the games or the software, whether for breach of contract or in tort, will be limited to the amount, if any, you paid to access RedStar. The Company will not be liable for any direct, indirect, punitive, special, incidental or consequential damages in connection with or arising out of this Agreement or your use of RedStar, the games, or the software; however they occur, whether for breach of contract or in tort, even if the Company received prior notice of the possibility of such damage. In no event shall Company be liable for any malfunctions of the software, bugs or viruses, resulting in lost data or any other damage to your computer equipment or software. Further, the Company is not required to provide redundantly or backup networks and/or systems.
21. No Solicitation.
You shall not distribute on or through RedStar websites any content or material containing any advertising, promotion, solicitation for goods, services, or funds or solicitation for others to become members of any enterprise or organization without the Company's express written permission. Notwithstanding the preceding, in any interactive areas of RedStar websites, where appropriate, you a) may list along with your name, address and email address, your own website's URL and b) may recommend third-party Web sites, goods or services so long as you have no financial interest in and receive no direct or indirect benefit from such recommended Web site, product or service or its recommendation. In no event may any person or entity solicit anyone with data retrieved from RedStar websites.
22. Settlement of Disputes.
You fully accept and agree that the random number generator ("RNG") software will determine the outcome of the Games. Further, in the event of a discrepancy between the result showing on the software and the gaming server, the result showing on the gaming server shall be the official and governing result of the game. Moreover, you understand and agree that RedStar and Company records shall be the final authority in determining the terms of your participation in the Games, the activity resulting from there and the circumstances in which they occurred.
If you have any dispute concerning any outcome in the Games or other activity at RedStar, you must submit your complaint to Company in writing within fourteen (14) days of the incident by email to firstname.lastname@example.org.
24. Severability of Provisions.
25. Governing Law.
This Agreement shall be governed by and construed by the laws of the Republic of Cyprus without giving effect to conflicts of law principles. You irrevocably agree to submit, for the benefit of the Company, to the exclusive jurisdiction of the courts of the Republic of Cyprus for settlement of any disputes arising out of or concerning this Agreement. If any part of this Agreement is found void and unenforceable, it will not affect the validity of the balance of the Agreement, which shall remain valid and enforceable according to its terms.
26. Entire Agreement, Modification and Amendments.
You fully understand and agree to be bound by the terms and conditions contained herein and as modified and/or amended from time to time. RedStar reserves the right to modify and amend this Agreement at any time with or without notice. Such amendments will become effective immediately upon being posted at RedStar websites. Accordingly, it is your sole responsibility to review this Agreement and amendments each time you play. The terms and conditions contained herein represent the complete and final Agreement between you and Company and supersede all Company's prior agreements, representations, or statements.
27. Safety of funds.
We aim to adhere to and implement the highest security standards. This is especially important when it comes to depositing and withdrawing your funds.
- Segregated Customer Accounts
Client funds are segregated from the Company's operational funds and are monitored daily.
- Cutting-edge Safety Infrastructure
The RedStar Team maintains the strictest safety protocols to ensure site and platform integrity.
If you fear you may be showing signs of problem gambling and want to take measures to ensure the issue does not escalate, you can opt to self-exclude yourself from our services for a specific time during which you won't be able to participate games.
You can self-exclude yourself for 24 hours, seven days, a month, six months.
If you would like to close your Account permanently, please contact our support team at email@example.com.
29. AML Policy.
It is the policy of the RSP Entertainment group of companies. The group includes Vereker Limited, registration number HE164477, 82 Georgiou Griva Digeni, Stephanie House, office 101, Cyprus, 3101, and RSP Entertainment N.V., registration number 101703, located at Abraham Mendez Chumaceiro Boulevard 50, Curacao to prohibit and actively prevent money laundering and any activity that facilitates money laundering or the funding of terrorist or criminal activities. The Company strives to comply with all applicable requirements under the legislation in force in the jurisdictions in which the Company operates to prevent the use of the financial system for money laundering and terrorist financing. You can find more detailed information on https://www.redstarpoker.com/policies/aml.
30. KYC procedure.
The Company will collect certain minimum Player identification information from each Player who opens an account. The Company will not accept to open anonymous accounts or accounts in fictitious names such that the valid beneficial owner is not known. More detailed information can be found on https://www.redstarcasino.eu/policies/privacy.